City Manager- Mumbai/ Kolkata - Dark Store Ops - ( 3-5 years )

Location: India
Discipline: Supply Chain & Procurement
Job type: Permanent
Contact name: Manya Bhagat

Contact email:
Published: over 1 year ago

 City Manager- Dark Store Ops -Multiple Locations -3 -5 years

 Location: Gurgaon /Delhi/Mumbai/Bangalore

The individual will be responsible for end to end operations of Dark Store Order Fulfillment

Your future employer – A fast growing company in Logistics Industry which facilitates most of the companies in the country to aggressively expand their distribution channel.


 Key Responsibilities:

  •  Leading the end-to-end operations of Dark store Order fulfilment.

  •  Leading all aspects of dark store operations including but not limited to inbound, inventory, outbound, manpower planning, rostering, training, and employee engagement.

  •  Managing all aspects of rider’s operations pertaining to deliveries, including but not limited to rider planning, onboarding, QMS, productivity, training and engagement, & inventory hygiene.

  •  Leading and executing the dark store capacity planning with respect to infrastructure and manpower.

  • Contributing towards development and implementation of SOPs.

  • Building culture of continuous improvement through lean practices, Gemba Kaizen and other productivity improvement tools.

  • Ensuring Dark Store Quality Control, Manpower Training & Development & overall hygiene of the Store.

  • Institutionalizing the processes to delivery strong customer experience - Work cross functionally with peers who will empower you to do your best work


  • MBA with 3+ years of professional experience

  • Strong experience in Managing Dark Store /warehousing /last mile consolidation centers/Hub Operations in an E-commerce -oriented supply chain organization

  • Proven leadership skills

What’s in it for you:

  • High growth prospects in the fastest growing company

  • Work in a fast-paced environment

  • Great compensation package including a full suite of benefits

If above mentioned role excites you drop in your CVs at


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