Last Mile operations- Manager/Sr. Manager- 3+years

Location: India
Discipline: Supply Chain & Procurement
Job type: Permanent
Contact name: Deepika Seth

Contact email:
Job ref: 36652
Published: 4 days ago

Looking for a professional who will be responsible for handling Last mile delivery, Marketplace Pickups, Escalation. Also executing strategic quality initiatives within a zone to improve customer satisfaction (internal and external) and thereby help driving growth and reduce cost of supply chain operations.

Location – Delhi (On-site)

Your future employer – A Leadingproduct of Bigfoot Retail Solution Pvt. Ltd., is India's best logistics software, which offers you automated shipping solution.


Responsibilities –

  1. Managing Cargo B2B i.e. Part-Truck Load (PTL)

  2. Handling KPI's & KRA in Last mile delivery, Marketplace Pickups, Escalation.

  3. Analyzing data with a business focus to identify defects, trends in Last Mile's performance for COD, Prepaid, Non-Delivery Reasons etc

  4. Understanding Customer / Buyer Profiles, Categories, Demography of ecommerce users.

  5. Focusing on improvements to ensure higher rates of successful pickups.


Requirements –

  1. Any Graduation/Post-graduation

  2. Good geographical knowledge.

Reach Us –

Want to present your candidature?

Drop in your updated CV at


Crescendo Global is an ISO 9001:2015 certified, equal opportunity Leadership Hiring consulting firm. Crescendo Global consultants value diversity in the talent they identify for its Global and Fortune 500 clients. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.