Manager(Strategy & Ops)

Location Bengaluru Urban
Discipline: Sales & Marketing
Job type: Permanent
Contact name: Mukul Bali

Contact email: mukul.bali@crescendogroup.in
Job ref: 33855
Published: about 2 months ago
Startdate: 05/02/2021

Strategy & Operations-Consumer Tech-Consulting-Bangalore-2years+

Leadership opportunity in Strategy & Operations for Bangalore location for an individual holding at least 2+ years of experience of working in a Consulting Industry with rich & diverse exposure in delivering best customer experience.


If you feel this is right opportunity for you, feel free to read on and apply.

Location: Bangalore

Your Employer: Well renowned Indian Origin Ecommerce consumer tech start-up (reseller app).

 
Responsibilities:

- Design programs to improve experience metrics, driving improvements in NPS or relevant operational metrics.

- Own a key part of user experience for one or more of marketplace participants- entrepreneurs, customers and suppliers.

- Participate in building Strategy as an advocate for better user experience from the vantage point the programs you own.

- Influence product development choices using data and insights which originate from-in depth knowledge of your program.

- Engage the organization leadership as active stakeholders in problem solving for your programs.

- Manage internal and external stakeholders to ensure success of the programs.

 

Requirements:

- MBA post graduate from leading B-school with 4+ years’ experience in working in a consulting/supply chain industry for enriching customer experience and program development.

- Strong operations professional with strong Engagement & Experience, Program Development, Strategic Sourcing & Fulfilment, user growth experience.

- Expertise in influencing product development choices using data and insights.

- Adept at building and turning around teams/functions with preferably leading Central Logistics Marketplace Operations scaling up the marketplace business, building Omni channel supply chain.

- Excellent problem solving, communication and presentation skills.

- Strong business, financial and operational acumen, experience management & planning skills.


What is in it for you?


- Exceptional career growth.

- An opportunity to define, lead and coordinate the operations of the company.

 

Reach us:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on mukul.bali@crescendogroup.in for a confidential discussion on the role.

 

Disclaimer:

Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.