Product Manager - Digital Solutions - CCMS (4-8 years)

Location: Delhi
Job type: Permanent
Contact name: Radhika Agrawal

Contact email:
Job ref: 35430
Published: 24 days ago
Startdate: 30/09/2021

Product Manager - Digital Solutions - CCMS (4-8 years)

An exciting role for professionals having minimum 4 years of experience in any customer communication Management platform like In10sec, Click PSS, Newgen, Opentext and smartcom as product or project management.

If this sounds exciting to you, then apply with us!

Location: Gurugram/Gurgaon

Your Future employer

A leading financial services firm providing retirement and life insurance solutions for protection and long-terms services.


  • Responsible for configuration/ Design Flow in CCMS
  • Responsible for requirement gathering, elicitation and writing BRD/FSD.
  • Interacting with Integration team from Core application (INGENIUM, Group Asia, CRM, My Flow and Omni-DOC) along with digital channels like Website, Chatbot, Whats app and Social Media.
  • Being part of Product Engineering Team and responsible for digital product management and technology delivery
  • Creating a prototype and ensuring that product is tested for technical robustness
  • Communicating, collaborating and negotiating with key stakeholders (business groups, control groups etc.)


  • Minimum Bachelor’s Degree in BCA/ B.Tech  /M.Tech /Diploma in computer Science from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.
  • Should have worked on Agile Methodologies with exposure to tools like Jira etc.
  • Have knowledge of CCMS product and development experience are strong plus.
  • Having experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries.


What is in it for you?

  • Fast track career growth
  • Market leading remuneration
  • Liaise extensively with stakeholders

Reach Us:

If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at for further discussions.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment.

We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.