Program Manager-Seller Excellence- Delhi-5+years

Discipline: Supply Chain & Procurement
Job type: Permanent
Contact name: Deepika Seth

Contact email:
Job ref: 36237
Published: 5 days ago

Looking for a professional who has deep insights of the Seller excellence in Ecommerce Logistics Industry .

Location – Delhi (On-site)

Your future employer –India's best logistics software, which offers you automated shipping solution. It has 17+ courier partners. It also deals into international shipping


Responsibilities –

  1. Designing, implementing seller excellence projects in the last mile leg of logistics, Fulfillment Business or other relevant areas.

  2. Owning & leading new Project/Program initiatives - Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

  3. Using excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business.

  4. Understanding work flows for the seller, CRM's, OMS (order management system), Ticketing Systems & improvise/redesign.

  5. Creating Seller excellence metrics to measure/track and continuously monitor KPIs.

  6. Interact with Vendor's Operations, Technology Teams, Key Account Management & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.


Requirements –

  1. Graduation/ Post-graduation from tier 1 college.

  2. Experience in Logistics & E-commerce is required

  3. good communication skills

  4. Team handling experience


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