Salesforce Support Lead- (10+ years)

Location: Mumbai
Discipline: Technology
Job type: Permanent
Contact name: Gurpreet Kaur

Contact email: gurpreet.kaur@crescendogroup.in
Job ref: 36735
Published: 4 days ago

Salesforce Support Lead- (10+ years)

An exciting opportunity for a professional having atleast 10+Years of Salesforce experience. The candidate must be having implementation and maintenance experience of Salesforce customizations including configuration, custom fields and objects, layouts, workflows process builder and validation rules.

Location: Mumbai/ Pune

Your future employer: One of the Fortune 500 firms headquartered in New York city with businesses in insurance brokerage, risk management, reinsurance services, etc.

 

Responsibilities:

  • Providing day-to-day administration and support of Salesforce applications.

  • Resolving tickets in timely manner within SLA

  • Ensuring the best possible solution & quality of an application

  • Managing communication with stakeholder and other parties

  • Maintaining Continuous Integration

 

Requirements:

  • Candidate should have atleast 10+Years of Salesforce experience.

  • Team handling of atleast 3-4yrs is a must.

  • Implementation and maintenance of Salesforce customizations including configuration, custom fields and objects, layouts, workflows process builder and validation rules.

  • Configure page layouts, Reporting Snapshots, Roles & Profiles, Permission Sets, Custom Permissions, FLS and Sharing Rules

  • Create and maintain documentation on processes, policies, protocols, application configuration and help-related materials for users as applications are developed

  • Manage and address production support issues.

  • Experience in migrating data using data loader

  • Deploy changes to production.

  • Certifications Preferred: Platform App Builder, Administrator , Salesforce Advanced Administrator certification would be a plus.

  • Experience with Salesforce Lightening component

  • Hands on experience in Flosum and Auto Rabit.

 

What is in it for you:

  • A high paced, collaborative, trusting, thought provoking work environment.

  • A fast-growing industry with rapid career growth

 

Reach us:

If you are interested for this role you can reach me at gurpreet.kaur@crescendogroup.in