Lead- Insurance Operations (Health & Benefits)- 3+ Years- Bangalore

Location: Bengaluru
Discipline: Insurance
Job type: Permanent
Contact name: Naina Khurana

Contact email: naina.khurana@crescendogroup.in
Job ref: 39432
Published: 5 days ago

Backend Insurance Operations (Health & Benefits)- 3+ Years- Bangalore


We are looking for a specialist with at least four years of experience in Backend Insurance Operations (Health & Benefits). Should be flexible working in US Shifts.


Working Model: Hybrid (3 Weeks WFH : 1 Week WFO)


Location- Bangalore


Your future employer: A leading, global group with a strong foothold in specialty insurance and re-insurance services serving millions of customers across the full spectrum.



  1. Acting as the primary point of contact for the branch (US onshore), providing comprehensive support
  2. Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures
  3. Responsible for end to end support of the policy lifecycle services
  4. Supporting a team of 4 - 5 Client Managers (~70 Accounts) at the branch
  5. Being a US Health Insurance domain expert to conduct end to end renewal activities
  6. Fostering and maintaining a positive relationship with branch (onshore) staff to enhance the overall customer experience
  7. Handling queries effectively, aiming to minimize re-work at service center


  1. Graduation in any field with minimum 3 years of experience in Backend Insurance Operations
  2. Flexible to work in any shift timings as per business requirements
  3. Hands on experience in Healthcare Insurance with Employee Benefits.
  4. Excellent communication skill.


What is in it for you?

  • Attractive compensation
  • Fast track career growth
  • A stimulating working environment in an established brand


Reach Us: If you think this role is aligned with your career, kindly write me an email along with your updated CV on naina.khurana@crescendogroup.in for a confidential discussion on the role.


Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.


Note: We receive a lot of applications on a daily basis so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.


Profile Keywords: Crescendo Global, Crescendo, Leadership Hiring, Bangalore Jobs, Insurance Operations Jobs, Healthcare Industry Jobs, Health and Benefits Jobs, Health and Welfare Jobs, EH&B Jobs, H&B Jobs, Non voice Jobs, Backend Operations Jobs, Customer support, Client Support, Welfare Compensation.