Senior Manager-Digital Strategy and Transformation-BFSI (6+ years of experience)

Job type: Permanent
Contact name: Riddhi Sharma

Contact email:
Job ref: 34637
Published: 4 months ago
Startdate: 03/06/2021

Senior Manager-Digital Strategy and Transformation-BFSI (6+ years of experience)

Senior Manager-Digital Strategy and Transformation job opportunity in Mumbai/Gurgaon for a professional holding at least 6+ years’ experience post MBA in design and implementation of business transformational and operational excellence. You will use your experience in operating model / process design and implementation engagements to deliver value to the global organization. Our client is looking for a professional keen to grow their career as a Senior Manager. If this sounds interesting apply with us!

Location: Mumbai/Gurgaon

Your Employer:  A leading global consulting firm that provides advisory and organization transformation services.


  • Driving significant impact to the business by executing transformational projects for different business lines
  • Supporting thought leadership on future state operating models and processes with special emphasis on capabilities such as AI, Machine Learning, RPA, etc.
  •  Contributing to / lead enterprise wide initiatives focused on defining and implementing efficient and future ready processes and operating models incorporating latest technologies (AI / Machine Learning / RPA, etc.) and methodologies (design thinking, lean / agile, etc.)
  • Collaboratively work with global stakeholders on engagements to deliver impactful results
  • Acting as a change agent and manage end to end delivery of work streams on projects
  • Supporting / collaborating with business leaders to develop and implement comprehensive business improvement plans that support the business strategy.
  • Facilitate adoption, implementation and sustainability of Agile / LEAN processes, practices, principles and mindset
  • Providing critical thinking to help teams link their strategic goals to execution plan



· MBA or equivalent master’s degree in IT/Systems from premium institutes required (preferred IIM / ISB / IIT / NIT)


  • 5 – 8 years post MBA experience
  •  Professional services / consulting from a management consultancy or as an 'internal consultant' in a corporate environment
  • 3-4 years of experience developing digital strategy and roadmaps in BFSI sector – more specifically NBFCs and Housing Finance domains. Should have strong point of view on the needs, opportunities, use cases, challenges and disruptions with respect to digital/technology in BFSI and FinTech space (e.g. digital lending / digitizing lending journey)
  • Excellent understanding of the use of digital-related aspects such as design thinking, customer experience transformation, customer journey mapping, usage of big data and advanced analytics (including AI/ML, data science), automation (RPA, intelligent/cognitive automation, digital workers) and cloud (hybrid, multi)
  •  Analytically strong, with the ability to link technical analysis to financial statements, and understand the implications of findings to client strategy

    What is in Store for You?
  • An opportunity to define, lead and coordinate the operations of the company.
  • Liaise extensively with stakeholders
  • A stimulating working environment with colleagues from top-tier institutes



If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.



Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status