Sr. Manager-Surrender Retention-8+ yrs-Gurgaon

Location Gurgaon
Job type: Permanent
Contact name: Kashish Munjal

Contact email:
Job ref: 34704
Published: about 2 months ago
Startdate: 12/06/2021

Sr Manager- Surrender Retention- 8+ yrs- Gurgaon


An incredible opportunity for a Surrender Retention professional with 8+ years of experience in executing surrender retention strategy. You will be regularly monitoring, reviewing, and reporting the end-to-end surrender retention efforts aimed at optimizing efficiency.


Location: Gurgaon


Your future employer:

A leading group with a vast portfolio of insurance products and solutions, tailored to the specific needs of various customers



  • Analyze product-wise surrender trends and behavior to reduce future surrenders
  • Ensure that Sales, Sales Training, and Hub Operations teams are leveraged to optimize retention efforts.
  • Assigning surrender cases to the Sales team and bank branches on a weekly/fortnightly basis and subsequent tracking
  • Act as a change agent to uncover issues and implement innovative solutions to manage risk actively
  • Proactively identify the training/skills development need of the individual in the team and enhance capabilities through training & coaching
  • Improve business processes and TATs 



  • Bachelors/ Master’s degree with 8+ years of experience.
  • Surrender Retention experience focused primarily Insurance sector.


What is in it for you?

  • Once-in-a-lifetime chance to gain tremendous experience to work in a strong built organization.
  • A high-performance culture with phenomenal career progression.


Reach us:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.