Strategy & Operations (2years+)

Discipline: Sales & Marketing
Job type: Permanent
Salary: ₹0
Contact name: Mukul Bali

Contact email: mukul.bali@crescendogroup.in
Job ref: 34463
Published: about 1 month ago
Startdate: 17/05/2021

Leadership opportunity in Strategy & Operations for Bangalore location for an individual holding at least 4+ years of experience of working in a Consulting Industry with rich & diverse exposure in delivering best customer experience.

If you feel this is right opportunity for you, feel free to read on and apply.

Location: Bangalore

Your Employer: Well renowned Indian Origin Ecommerce consumer tech start-up (reseller app).

Responsibilities :

- Design programs to improve experience metrics, driving improvements in NPS or relevant operational metrics.

- Own a key part of user experience for one or more of marketplace participants- entrepreneurs, customers and suppliers.

- Participate in building Strategy as an advocate for better user experience from the vantage point the programs you own.

- Influence product development choices using data and insights which originate from-in depth knowledge of your program.

- Engage the organization leadership as active stakeholders in problem solving for your programs.

- Manage internal and external stakeholders to ensure success of the programs.

Requirements :

- MBA post graduate from leading B-school with 4+ years- experience in working in a consulting/supply chain industry for enriching customer experience and program development.

- Strong operations professional with strong Engagement & Experience, Program Development, Strategic Sourcing & Fulfilment, user growth experience.

- Expertise in influencing product development choices using data and insights.

- Adept at building and turning around teams/functions with preferably leading Central Logistics Marketplace Operations scaling up the marketplace business, building Omni channel supply chain.

- Excellent problem solving, communication and presentation skills.

- Strong business, financial and operational acumen, experience management & planning skills.

What is in it for you?

- Exceptional career growth.

- An opportunity to define, lead and coordinate the operations of the company.