IT Ops Manager - Ecommerce - Bangalore

Location: Bengaluru
Discipline: Technology
Job type: Permanent
Contact name: Aayushi Grover

Contact email:
Job ref: 36570
Published: 9 months ago

​IT Ops Manager - Ecommerce - Bangalore

Location - Bangalore (Currently - WFH)

Hiring for an IT manager profile responsible for driving operational excellence includes creating processes, procedures, and automation to improve efficiency in daily tasks and projects. An incumbent with strong technical knowledge plus people management skills will be the right fit.

Please Note - This is a diverse role. 

Your future Employer- One of the pioneers in the ecommerce Industry.


Roles & Responsibilities-

Navigating operational excellence including process designs, following procedures, and automating workflows.

Providing technical and soft skill training to the team members.

Working closely on supporting internal customers and ensuring that their needs and issues are addressed.

Accountable for project management, quality audits, and coordination of training sessions with cream layer engineers.



Leadership experience in a 24*7 operation supporting physical IT infrastructure (compute, network, storage).

3+ years of experience with Service Desk, remote support, and KPI tracking.

5+ years of experience developing a team of technical professionals across multiple locations.

Expertise in working with stakeholders to communicate issues while balancing business expectations.

Hands-on experience in working with network architecture and client-server technology.


Reach us- If this sounds interesting to you, share your profile at


Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

Profile Keywords -Crescendo Global, ​IT Ops Manager, Ecommerce, Jobs in Bangalore, Jobs in India