IT Ops Manager - Ecommerce - Bangalore

Location: Bangalore(East)
Discipline: Technology
Job type: Permanent
Contact name: Aayushi Grover

Contact email: aayushi.grover@crescendogroup.in
Job ref: 36570
Published: 4 days ago

Please Note - This is a diverse role.

 

IT Manager - Ops Tech - Ecommerce - Bangalore (8+ years)

 

Hiring for an IT manager profile responsible for driving operational excellence includes creating processes, procedures, and automation to improve efficiency in daily tasks and projects. An incumbent with strong technical knowledge plus people management skills will be the right fit.

Location - Bangalore (Currently - WFH)

 

Your future Employer- One of the pioneers in the ecommerce Industry.

 

Roles & Responsibilities-

Navigating operational excellence including process designs, following procedures, and automating workflows.

Providing technical and soft skill training to the team members.

Working closely on supporting internal customers and ensuring that their needs and issues are addressed.

Accountable for project management, quality audits, and coordination of training sessions with cream layer engineers.

 

Requirements-

Leadership experience in a 24*7 operation supporting physical IT infrastructure (compute, network, storage).

3+ years of experience with Service Desk, remote support, and KPI tracking.

5+ years of experience developing a team of technical professionals across multiple locations.

Expertise in working with stakeholders to communicate issues while balancing business expectations.

Hands-on experience in working with network architecture and client-server technology.

 

Reach us- If this sounds interesting to you, share your profile at aayushi.grover@crescendogroup.in

 

Disclaimer: Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.