Presales Bid Manager - CEM - Mumbai/Delhi NCR

Location: Mumbai
Discipline: Sales & Marketing, Solution Architect, Inside Sales & Pre- Sales
Job type: Permanent
Contact name: Dipti Jha

Contact email:
Job ref: 38256
Published: 14 days ago

Your future employer:

It is a global leader & an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It operates in 150 locations across 46 countries. In July 2022, it had over 600,000 employees worldwide.



The individual will be responsible for:

  1. Responding to reactive and proactive bids / opportunities – Own the end to end management of the bid response cycle and follow up activities until the end of the deal cycle.
  2. Support with creating sales and marketing collaterals
  3. Keep self-updated with the changes/updates in the T&H industry and update offerings in line with these updates
  4. Be an integral part of the sales cycle – identify opportunities, understand customer challenges and draft appropriate solutions
  5. Preferable to a CEM experience in manufacturing customer will be preferable.
  6. Experienced as a solution architect. Must have experience in designing solutions in contact centers.
  7. Knowledge of RFP/RFIs in contact center – people management and infrastructure
  8. Knowledge of commercials – pricing / gross margins
  9. Industry preferred - BPS/BPO/Call Centre

Location: Mumbai / Delhi NCR


  1. Bachelor’s/Post Graduate in any stream
  2. Prior experience in presales role necessary
  3. Strong communication, listening and presentation skills
  4. Must be a self-starter who can work effectively under minimal supervision.
  5. Customer focused individual with business acumen
  6. Experience in Travel, Transportation & Hospitality will be an advantage


Competencies: Analytical Thinking, Customer Orientation, Result Orientation, Communication Skills, Interpersonal Skills, Innovation & Creativity


What is in it for you?

Fast track career growth

Opportunity to work with leading MNC

Market leading remuneration

Liaise extensively with stakeholders


Reach Us:

If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at for further discussions.



Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment.

We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.


Keywords: Crescendo Global, Crescendo, Jobs in India, Jobs in presales, Jobs in CEM, Jobs in BPS, Jobs in Bid management, Jobs in sales, Jobs in MNC