Your future employer:
It is a global leader & an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It operates in 150 locations across 46 countries. In July 2022, it had over 600,000 employees worldwide.
Responsibilities:
The individual will be responsible for:
Responding to reactive and proactive bids / opportunities – Own the end to end management of the bid response cycle and follow up activities until the end of the deal cycle.
Support with creating sales and marketing collaterals
Keep self-updated with the changes/updates in the T&H industry and update offerings in line with these updates
Be an integral part of the sales cycle – identify opportunities, understand customer challenges and draft appropriate solutions
Preferable to a CEM experience in manufacturing customer will be preferable.
Experienced as a solution architect. Must have experience in designing solutions in contact centers.
Knowledge of RFP/RFIs in contact center – people management and infrastructure
Knowledge of commercials – pricing / gross margins
Industry preferred - BPS/BPO/Call Centre
Location: Mumbai / Delhi NCR
Requirements:
Bachelor’s/Post Graduate in any stream
Prior experience in presales role necessary
Strong communication, listening and presentation skills
Must be a self-starter who can work effectively under minimal supervision.
Customer focused individual with business acumen
Experience in Travel, Transportation & Hospitality will be an advantage
Competencies: Analytical Thinking, Customer Orientation, Result Orientation, Communication Skills, Interpersonal Skills, Innovation & Creativity
What is in it for you?
Fast track career growth
Opportunity to work with leading MNC
Market leading remuneration
Liaise extensively with stakeholders
Reach Us:
If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at Dipti.jha@crescendogroup.in for further discussions.
Disclaimer:
Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment.
We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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