Sr. Manager - Consumer Insights

Location: Gurgaon
Discipline: Research
Job type: Permanent
Contact name: Anshit Gaba

Contact email:
Job ref: 37123
Published: about 6 hours ago

Sr. Manager – Research - Consumer Insights (6+ years)

Job opportunity for experienced professionals to build and expand capabilities and business in the Consumer-Packaged Goods sector. You will be responsible to take the ownership of client relationships and guide them on their journey as well as end to end ownership of delivery (on time, within budget and high quality) and people management.

If this sounds interesting apply below!


Location: Mumbai/Kolkata/Gurgaon


Your Future Employer: A leading global data and insights firm.



  1. Client delivery and project management

    1. Responsible for end-to-end project management and client delivery

    2. Ensuring client satisfaction by providing high-quality client deliverables with actionable insights

    3. Managing multiple client engagements at any given time and work hands-on on client projects

  2. Client communication and account management

    1. Leading client communication independently throughout project lifecycle

    2. Preparing forward-looking frameworks for analysis and models for recurring projects/ processes that can be re-used and automated

    3. Playing the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

  3. Presales

    1. Keeping a tab on the solutions out in the market in the CPG sector, client’s key business challenges and unmet needs, identify and help develop solutions to cater to those needs

    2. Working closely with the sales team to develop relevant solutions and pitches for prospects

    3. Developing proposals for new engagements, lead proposal discussions with clients, help close deals

  1. People management

    1. Managing the accountabilities of the team - define, communicate, and analyse success metrics for the delivery team

    2. Building and growing the team; independently manage recruitment, training, mentoring and day-to-day team management


  1. 8+ years of relevant experience in a team lead or managerial role in the CPG sector

  2. MBA or equivalent

  3. Strong sector expertise - extensive research (market intelligence) experience in the CPG (or related) domain

  4. Strong project management and team management skills.

  5. Must have led large teams that perform comprehensive analysis of various categories/products/segments, review the trends and derive meaningful insights

  6. Excellent communication (both written and oral) skills

  7. Proven client engagement skills and adept at sharing insights and recommendations that have tangible business impacts

  8. Ability to engage with international clients independently and lead discussions to win and execute engagements. (Past exposure to US clients desirable)

  9. Must have excellent pre-sales and solutioning skills.

  10. Skills in storyboarding, problem solving, and insights generation are must.

What is in it for you?

An opportunity to work with global clientele in a fast-paced environment with a growth oriented & enthusiastic team.


Reach us: If you think that this role will add value to your career, kindly write me an email along with your updated CV on


Disclaimer: Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.


Profile Keywords – Research, Consumer Insights, CPG, Qualitative research, Secondary research, Consumer packed goods.