Associate Director- Operations Strategy-Insurance/ Broking -10+ years
Looking for a professional who will be responsible for business, operations, and human resource management for aligned lines of business within our Corporate Risk and Broking operation. The role will provide strategic advice to the Business Head on operations and resource planning, financial sustainability, compliance, and lead a large operation
Location-Mumbai-Thane/ Hybrid
Future Employer: -It is the world’s leading insurance brokerage company.
Responsibilities: -
Planning and oversee strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional areas of focus
Contributing to the development of short and long-term business strategy in conjunction with stakeholders; executing approved strategies
Reviewing future work transfer opportunities and present proposals / work transition plans to the Business Head and relevant stakeholders
Establishing and implement short and long-term organizational goals, objective proposals/works, policies, and operating procedures; monitors and evaluate programmatic and operational effectiveness, and effect changes required for improvement
Ensure department adherence to compliance / statutory requirements and operate within the guidelines of internal and external regulators
Monitor and risk/compliance of the team in line with service level agreements.
Develops effective succession planning for oneself and critical leadership roles within the business
Responsible for developing frontline and operations leaders through coaching and team building while serving as an escalation point for operational issues and complaints
Work with Human Resources to develop and implement a Talent Management strategy
Conduct periodic and annual performance reviews for all direct reports.
Requirements: -
10 + years’ experience in the financial services industry .A background in insurance broking background would be an advantage
Proven track record of delivering excellent levels of client service across varied stakeholders through a large operation
Experience of working in a matrix organisation, managing multiple stakeholders
Broad operations expertise which encompasses previous knowledge of coordinating with diverse functions such as operations, IT, compliance and risk
Reach Us:
If you feel this role is well-aligned with your career progression plans or know someone who might be a good fit for the role then please feel free to reach me on Deepika.seth@crescendogroup.in
Disclaimer:
Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Note:
We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.
Keywords- data migration, transition, service delivery, business operations