Delivery Lead – P&C Insurance Claims Operations (15+ Years) Bangalore

Location: Bengaluru
Discipline: Insurance, General insurance, Reinsurance, Strategy & Operations
Job type: Permanent
Contact name: Nikita Gupta

Contact email:
Job ref: 40209
Published: 4 days ago

Delivery Lead – P&C Insurance Claims Operations (15+ Years) Bangalore

We are actively seeking a dynamic professional to take on the role of US/UKP&C Insurance Claim Operations at one of the largest Property & Casualty insurers in the United States. In this pivotal position, you will be at the forefront of managing claims delivery and driving transformation initiatives to enhance operational profitability.

Your Future Employer- Premier professional services firm excelling in digital, cloud, and security solutions


  1. Exceed SLAs across diverse regions – UK, EMEA, US, Canada, ensuring top-notch delivery.

  2. Lead the enhancement of an established Claims setup of 250+, expanding the site into a pivotal hub for claims in India.

  3. Champion claims transformation initiatives to achieve a 25% increase in efficiency through collaboration with business transformation teams.

  4. Oversee end-to-end claims delivery from India, emphasizing operational profitability, and foster talent development in claims adjusting, extending beyond mere operations.

  5. Elevate the claims capability in adjusting for the UK and EMEA markets. Effectively manage and cultivate claims talent, enhancing skills throughout the value chain and minimizing attrition.

  6. Strategically develop claims capabilities in adjusting for the UK and EMEA markets, emphasizing talent management.


  1. 15+ years of experience in running P&C Insurance Delivery operations.

  2. Property and Casualty Insurance experience is Mandatory

  3. Must have experience in Claims Adjudications and Claims support (first notice of loss, payments, adjusting support etc.)

  4.  Market: Experienced in UK/ Lloyd’s/Europe, and US/Canada Claims markets

  5.  Talent management - Direct team handling of approx..250+ Claims delivery, P&L

  6.  Must have UK Claims experience.


What's in it for you:

  1. Make a significant impact on the claims landscape while advancing your career.

  2. Enjoy highly competitive compensation through salary and other remuneration benefits.



Reach Us: If you believe this role aligns with your career goals, kindly send an email with your updated CV to for a confidential discussion on the role.

Disclaimer- Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note- We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.

Profile Keywords: Insurance Operations, P&C Insurance Operations, UK insurance, US insurance, Property and Casualty Insurance, Insurance Claims Operations, P&C Insurance Delivery Operations, Crescendo Global