Manager - BPM (5+yrs)

Location: Delhi
Discipline: Quality Control / Quality Assurance / SQE
Job type: Permanent
Contact name: Crescendo Global

Contact email:
Job ref: 38046
Published: about 1 year ago



Manager - Quality -BPM (6+ years). A varied role for professionals having minimum 6 years of experience in Business process management and quality assurance. Knowledge of project management frameworks.

If this sounds exciting, apply with us!!!

Location: Gurgaon

Your future employer:

A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum.


  • Coordinating identification, documentation, version control of all critical business processes for assigned functions.

  • Maintaining / updating of documented process maps for processes and procedures.

  • Ensuring key business metrics are put in place and get them included in functional dashboard to measure the process performance

  • Sensitize functions on the know-hows and importance of Business Process Management by designing need based BPM Training modules and deploying it organization wide

  • Project management of overall BPM


  • Graduate with 4 – 5 year

    experience with at least 1 year in process documentation and process audits.

  • Hands on experience in stakeholder management .

  • Statistical Skills/Data affinity

  • Facilitation and interpersonal skills

  • Project management skills

  • Multi Tasking / Time Management

  • Change Management skills

  • Computer skills with MS office Suite


What is in it for you?

  • An opportunity to define, lead and coordinate the Research for the company

  • An opportunity to work with clients closely

  • A high-performance culture with phenomenal career progression



 Reach Us:

If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at for further discussions.



Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment.

We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.