Process Transformation & Excellence Leader - IT/ITES- PAN India

Discipline: Business Transformation, Strategy & Consulting
Job type: Permanent
Contact name: Shafaqat Farooqi

Contact email:
Job ref: 38500
Published: 12 months ago

Head-Process Transformation & Excellence – IT Services/ Consulting – PAN India -15+ years

Excellent opportunity for someone who holds more than 15 years of experience in leading transformation projects, process transformations, driving operations, and business excellence programs in IT/ITES or management consulting space. If you are someone who is well versed in Six Sigma and Lean practices, do apply with us.

Six Sigma Master Black Belt will be an added advantage.

Location: PAN India (Mumbai Preferred)

Your Future Employer:

One of the most established and well-funded companies in technology and consulting services.


  1. Leading impactful transformation projects.

  2. Transforming end-to-end processes with continuous improvements.

  3. Introducing ways for process transformation.

  4. Looking at process automation and other solutions to drive productivity and improve outcomes.

  5. Leading solution design and implementation exercises.

  6. Building and driving process maturity roadmaps for core enterprise processes.


  1. Six Sigma Master Black Belt/Quality Leader with knowledge of Six Sigma and Lean practices.

  2. 8+ years in driving operations and business excellence programs.

  3. Knowledge of Excel and Minitab to analyze complex data.

  4. Expert in process mapping and tools such as Visio.

What is in it for you:

  • You’ll get a chance to work with one of the most established companies in a consulting set-up.

  • You’ll get a chance to work with global clients.

Reach us:

If you think this role is aligned with your career, kindly write me an email along with your updated CV at for a confidential discussion on the role.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.

Profile Keywords:

Crescendo Global, Crescendo, Process excellence, operations excellence, transformation, digital transformation, six sigma, lean practices, process improvements, process transformation, solution design, Minitab, vision, excel, black belt, green belt, DMAIC, dmaic, continuous improvement, data governance, business insights, cost reduction, business transformation