Senior Manager/AVP/VP– P&C Insurance Operations (15+ Years) US Shift - Bangalore

Location: Bengaluru
Discipline: Strategy & Operations
Job type: On-site (WFO) Jobs
Contact name: Naina Khurana

Contact email:
Job ref: 40585
Published: 9 days ago

Senior Manager/AVP/VP– P&C Insurance Operations (15+ Years) US Shift - Bangalore


Leadership opportunity for an operations management professional having expertise in Insurance P&C Claims Operations delivery. If this sounds interesting, read on!


Location: Bangalore

Shift Timing: US Shifts


Your Employer: A leading global group with a strong foothold in transformative solutions.


  • Working with the organization to achieve the agreed SLAs, ideate and drive process improvements, calibrate and streamline processes across similar functions and mentor team members

  • Process Management & Improvement

  • Responsible for delivering on complex cases in the team with accuracy thereby ensuring client satisfaction

  • Ensuring up-skilling of teams as per requirement

  • Escalating delays and queries appropriately after due investigation

  • Managing process related issues and changes



  • Graduate professional with minimum 15+ years of experience in any BPO/KPO/BFSI industry

  • Experience in Insurance P&C Claims operations management

  • Comfortable working in US Shifts

  • Should be well versed in relationship skills

  • Proficiency in MS Excel

  • Excellent communication skills and leadership skills

What is in it for you?

  • Leadership opportunity

  • Competitive Package

Reach Us:If you think this role will add value to your career, kindly write me an email along with your updated CV on or a confidential discussion on the role.

Disclaimer: We are an equal opportunity recruitment firm and value diversity in the talent we identify for our clients. We do not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We receive a lot of applications on a daily basis so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.

Profile Keywords: Crescendo Global, Crescendo, Leadership Hiring, Insurance Operations, P&C Operations, P&C Claims, Service Delivery, Operations Management, Operations Handling, People Management, SLA Delivery, Stakeholders Management