Service Delivery Ops Lead Manager- Marketing Operations - 13+ Years - Mumbai

Location: Mumbai
Discipline: Marketing Operations
Job type: Permanent
Contact name: Ronil Goyal

Contact email:
Job ref: 40941
Published: 3 days ago

Summary:  Join as a Service Delivery Ops Lead Manager in Marketing Operations, focusing on GenAI/Production Services. You will drive marketing performance through deep functional and technical expertise, accelerating time-to-market and operating efficiencies at scale.

Future Employer:

A global leader in digital, cloud, and security services, offering Strategy, Consulting, Technology, and Operations across 40+ industries. Our 699,000 employees deliver innovative solutions in over 120 countries, driving value and success for clients and communities.


  1. Identify and assess complex problems within the area of responsibility.

  2. Create solutions requiring in-depth evaluation of variable factors.

  3. Adhere to strategic direction set by senior management when establishing near-term goals.

  4. Interact with senior management at clients or within the company, involving matters that may require acceptance of alternate approaches.

  5. Exercise some latitude in decision-making.

  6. Act independently to determine methods and procedures on new assignments.

  7. Make decisions that have a major day-to-day impact on the area of responsibility.

  8. Manage large to medium-sized teams and/or work efforts at a client or within the company.

  9. Note that this role may require working in rotational shifts.


  1. 13 to 18 years of experience in relevant fields

  2. Skill required: Marketing Operations - Web Content Management

  3. Digital Marketing Ads & Promotion creation/design experience

  4. Knowledge in Web Content Management systems

  5. Thought leadership and strong client relationship management.

What is in it for you:

  • Youll get a chance to work with one of the fastest growing media company.

  • Rapid career progression.

Reach us:

If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.



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