Team Lead- Insurance Operations- 4+ Years- Kolhapur

Location: Kolhāpur
Discipline: Insurance, Strategy & Operations
Job type: On-site (WFO) Jobs
Contact name: Naina Khurana

Contact email:
Job ref: 40551
Published: 9 days ago

Insurance Operations - (5+Years; 1.5 Years-Team Handling)- Kolhapur


We are looking for a specialist with at least 5 years of experience in Insurance Operations, people management,


Location- Kolhapur


Your future employer: A leading, global group with a strong foothold in specialty insurance and re-insurance services serving millions of customers across the full spectrum.



  1. Responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.

  2. Cultivating a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.

  3. Ability to motivate, instill accountability and achieve results.

  4. Monitoring the effectiveness of a team

  5. Ability to prepare MIS reports, interact with Customers and manage their queries, providing day-to-day coordination on the activities of the team.

  6. Attending and responding to written/electronic correspondence.



  1. Should have been in an Assistant manager /Team leader role, on papers for at least 1.5 Years

  2. Should have exposure to handling 15-20 FTEs

  3. Should be only from an international non voice background.

  4. Graduate/Post Graduate (Preferably Commerce).

  5. Excellent communication skills (Verbal and Written).

  6. Minimum 4 years of post-qualification experience in BPO/KPO industry.


What is in it for you?

  • Attractive compensation

  • Fast track career growth

  • A stimulating working environment in an established brand


Reach Us: If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.


Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.


Note: We receive a lotof applications on a daily basis so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.


Profile Keywords: Crescendo Global, Crescendo, Leadership Hiring, Kolhapur Jobs, Insurance Operations Jobs, Customer service, Client Support, Policy Renewals, Payer operations, Claims processing, Policy administration, Claims resolution, Revenue cycle management, Claims adjudication, people management, stakeholder management, team handling.