Transformation OCM & Communication Lead - Consulting - Mohali

Location: Mohali
Discipline: Sales & Marketing, Business Transformation, Strategy & Consulting
Job type: Permanent
Contact name: Abhishek Pushkar

Contact email:
Job ref: 38425
Published: 3 months ago

Communications Lead - Shared services/Consulting - Mohali - 5+ years

Location - Mohali

We are looking out for a strategic communications expert with at least 5 years of professional work experience in a consulting or shared services setup. 

You will be responsible for crafting internal and external communication strategies and working with regional and global transformation teams to facilitate the adoption of organization-wide change initiatives. 

Reporting to - Transformation Leader

Your future employer -  One of the leading global food production and processing companies.

Responsibilities - 

  1. Taking a structured approach towards leading the OCM activities.

  2. Designating the scope of the initiative and a fitting communication plan.   

  3. Undertaking stakeholder analysis, building the network and framework, conducting impact assessment, reviewing the roles and responsibilities, engaging the senior stakeholders, and communicating the rationale, benefits, and goals of the initiatives. 

  4. Assessing the effectiveness of change (survey), course correction as well as implementing reinforcement mechanisms. 

  5. Maintaining active communication with all the concerned stakeholders. 

  6. Setting up regular communication cadence between the employees and leadership through newsletters, townhall, etc.

  7. Being a single point of contact (SPOC) for a project/organization from the communications perspective for internal and external stakeholders. 

Requirements -

  1. Graduation/Post-graduation from a reputed institute with at least 5 years of relevant work experience in internal or external communications management.

  2. Good understanding of project management. 

  3. Exposure to working with global teams. 

  4. Excellent problem-solving abilities. 

  5. Good written and oral communication skills with conflict resolution capability.

  6. Understanding of shared services operating model or prior experience in a shared services organization.

  7. Good knowledge of SharePoint and other communication tools. 

What's in it for you?

  1. Opportunity to work with an organization having a global footprint.

  2. Global exposure. 

Reach Us: 

If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profiles at for a quick discussion on the opportunity.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Profile Keywords - Crescendo, Crescendo Global, communications expert, internal communication, external communication, brand communication, PR, Sharepoint, Yammer, stakeholder management, marketing communications, communication strategy, management consulting