AI Lead

Location: Delhi
Discipline: Technology
Job type: Permanent
Contact name: Manisha Jha

Contact email:
Job ref: 39489
Published: 5 months ago

Artificial Intelligence Lead- (7-15 Years)

Location: Gurgaon-Hybrid

Your future employer:

It one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 32 Lakh customers, consolidated revenue at Rs 15271 Cr, 1 Lakh+ Crores of assets under management, and presence in 140+ cities across India. It currently offers wide portfolio of life insurance products - Protection insurance, health, pension, annuity, child, retirement, savings and growth plans. It has 12500+ employees, with presence in presence in 140+ cities across India and is ranked 18th Great Places to Work in India (the only Life insurance company in top 50). and Ranked 18th amongst ‘India’s Great Places to Work For’ in 2021.

Job Summary:

 A subject matter expert responsible for end to end ownership of designing, execution and implementation of AI/ML/advanced analytics roadmap across the organization to achieve improvement in process effectiveness/business outcomes.



1. Evangelizes & enhances organizational understanding on capabilities of AI / ML. Work with senior leadership to understand business processes and proposing strategic use of AI/ML to enhance business outcomes.

2. Define and develop approach to scale AI/ML agenda at company.

3. Lead data science /AI projects end to end including conceptualization, development, implementation and continuous monitoring.

4. Translate business problems, hypothesis into analytical problems and build solution leveraging AI/ML techniques to deliver integrated, scalable solution is developed.

5. Continuously tracks and assesses new data sources, tools, techniques and technologies capable of solving insurance business problems and partners with business to champion the adoption of the same.

6. Build and manage external relationships with various cross-industry/ academia forums for outside in perspective, seeking new and innovative approaches and to showcase our learnings.

7. Build and nurture a strong team to become next generation business focussed problem solvers, with strong culture of solution delivery, continuous learning and experimentation.

8. Own metrics to improve Customer Experience for MLI by conceptualizing, deploying and improving AI interventions like Chat BoT, Email BoT, Unified intent prediction engine.

9. Strong domain knowledge of working on fraud identification and risk prediction methodologies in BFSI sector, preferably within life insurance.

10. Manage & enhance deployed models like facial recognition, liveness prediction, Document parsing while adapting to changes in LI ecosystem or sourcing.


How do you know that you are fit for this role? 

  1. Ph.D. or Master’s degree in Quantitative fields like mathematics, computer science, engineering, statistics, economics etc.

  2. Domain understanding of insurance processes.

  3. Demonstrated passion for AI / ML / Data Science.

  4. Experience with, and detailed knowledge of machine learning technologies (XGBoost, Deep Learning, NLP etc) and applications.

  5. Experienced in various open source tools and technologies such as Python, R, Spark etc. ML / DL frameworks like tensorflow, keras, automl, pytorch etc.

  6. Strong collaborator with demonstrated abilities to influence and challenge conventional thinking.

  7. Exceptional ability to multi-task & prioritize.

  8. Deep understanding of new age cloud-based frameworks & services around Vision AI, Text AI and Speech AI.

What is in it for you?

  1. An opportunity to be a part of the Global Technology team as well as the Global Service Delivery team in India.

  2. Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Reach Us:

If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at for further discussions.


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Keywords: Crescendo Global, Crescendo, Jobs in India, Jobs in Gurgaon, Jobs in AI, Jobs in AI/ML