Assistant General Manager-Quality Assurance – Drinking Water-15-22 years -Mumbai

Functional Practices: Quality Control / Quality Assurance / SQE
Job type: Permanent
Contact name: Sara Khan

Contact email: sara.khan@crescendogroup.in
Job ref: 96319
Published: about 12 hours ago

Assistant General Manager-Quality Assurance – Drinking Water-15-22 years -Mumbai

Role Summary

The role is responsible for implementing PAPL quality standards and ensuring product quality and safety across the entire value chain, including franchisee plants, vendors, raw materials, and packaging materials.

Your Future Employer

One of the leading beverage companies in India, with a strong presence in fruit drinks, packaged drinking water, and dairy-based beverages. With an extensive distribution network and multiple franchisee plants nationwide, the organization is committed to delivering superior product quality, safety, and innovation across its value chain.

Key Responsibilities

  • Implement PAPL standards to ensure product quality and safety across the value chain.
  • Enforce quality standards for raw materials, packaging materials, and finished products across 74 franchisee plants to adhere to PAPL guidelines/specifications.
  • Drive quality culture and awareness among franchisees; conduct periodic HO Quality reviews across plants and vendors.
  • Lead and monitor the Corrective Action Program (CAP) arising from HO Quality audits.
  • Analyze Quality Index based on market sample results and drive CAP through structured root cause analysis.
  • Ensure implementation and compliance of quality systems set by Parle Agro HO.
  • Maintain MIS for quality standards across plants and track consumer complaints.
  • Design and regularly update the Quality Manual (including online updates).
  • Provide operational support to franchisees regarding packaging material specifications and artwork approvals.
  • Deliver training programs to enhance quality awareness and technical capabilities.
  • Track and consolidate daily QA reports from HO and all plants.
  • Monitor, follow up, and resolve consumer concerns in coordination with franchisee units.
  • Respond to franchisee QA managers’ queries and ensure timely resolution.
  • Update and communicate approved raw material and packaging material supplier lists in coordination with HO–Purchase.
  • Drive continuous improvement initiatives across quality systems and processes.

Reach us:

If you think this role aligns with your career aspirations, kindly write to sara.khan@crescendogroup.in with your updated CV for a confidential discussion.

Disclaimer:

Crescendo Global specializes in Senior to C-level niche recruitment. We are committed to providing an engaging and inclusive job search experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note:

We receive numerous applications daily. If you don’t hear from us within a week, please consider your profile not shortlisted. Your patience is highly appreciated.

 

Profile Keywords

Quality Assurance, Quality Control, Packaged Drinking Water (PDW), FMCG Quality, PAPL Standards, Franchisee Plant Quality Management, Quality Audits, Corrective Action Program (CAPA), Root Cause Analysis (RCA), Quality Index Monitoring, Food Safety Compliance, Vendor Quality Management, Raw Material & Packaging Material Standards, Consumer Complaint Handling.

 

 

 

 

 

 

 

 

 

 

FUNCTIONAL

 

SR.VP - QA

 

 

 

REPORTING

 

ADMINISTRATIVE

 

SR.VP - QA

 

 

 

 

 

 

 

 

 

REPORTEES

INDIRECT

 

NIL

 

DIRECT

 

Manager – QA (4 nos)

 

 

 

 

 

 

Internal- Accounts, logistics R&D, Packaging departments and Plants

External- Distributors, franchisees

 

 

 

 

 

CO-ORDINATES WITH

 

 

 

 

 

 

 

JOB PURPOSE

 

To implement PAPL standards and ensure product quality and product safety across the value chain

 

 

 

 

 

 

 

 

 

To implement quality standards for raw materials, packaging materials and finished products at all 74 nos. franchisee plants for Packaged Drinking water so as to adhere to PAPL guidelines/specification/requirements

To drive Quality culture and awareness across the franchisee’s and carry out HO- Quality periodic reviews across the value chain- plants, vendors -raw-materials, packaging materials

To drive the Corrective action Program(CAP) for the HO- Quality Audits

Analyzing Quality Index based on market sample analysis results and drives CAP for the continual improvement of quality index with proper root cause analysis

Ensuring implementation of quality systems set by Parle Agro HO

Maintain MIS of quality department w.r.t. to quality standards of all plants and consumer complains

Designing of quality manual and updating online quality manual regularly

Support to plants franchisee’s operation wrt to packing material specification/art work on continuous basis

Provide training support to enhance the existing skill set.

Tracking and consolidating daily QA reports from HO and plants

Tracking and updating consumer concerns, following up with respective plant/franchisee for resolving consumer concerns, consolidation of consumer concerns

Responding regularly to QA franchisee manager for their requirements and resolution of their queries

Updating of raw material and packaging material supplier list in consultation with HO-Purchase and communication of the sane to all the PAPL units

Drive continuous improvement activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PR

RE

IS

NP

CO

IN

PS

LI

EB

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T

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CANDIDATE SPECIFICATION

 

 

15– 18 years

 

 

 

 

B.Sc or M.Sc in Chemistry/Bio chemistry/ Microbiology/ Food Technology

 

 

 

 

 

QUALIFICATIONS

 

Beverage Industry

 

 

TARGET

INDUSTRY/

COMPANY

 

 

WORK

EXPERIENCE

 

 

SALARY

 

 

______________ Lacs to ____________ Lacs

 

 

 

KNOWLEDGE

IN

DEPTH

Relevant knowledge in statutory standards and food laws laid by the concerned government bodies

 

Good knowledge and skills in beverage manufacturing industry (Packaged Drinking Water, Soft Drinks) and different packaging types (PET, TETRA)