Consultant Digital Transformation BPM) - Pune - 4 + years

Location: Pune
Discipline: Business Transformation, Strategy & Consulting
Job type: Permanent
Contact name: Prateek Kaushal

Contact email: prateek.kaushal@crescendogroup.in
Job ref: 38793
Published: 12 months ago

Consultant Digital Transformation (BPM)– Pune – 4 + years 

 

Summary 

We are looking for someonewho can manage end to end contact centreand Digital transformation. The candidate should be Black belt certified and must have anexperience in BPO/KPO industry 

You will be responsible for transformation, solving business problems with internal and external stake holders 

 

Your Future Employer: A global BPM company located in the finance capital of India, providing their services in various sector 

 

Responsibilities 

  1. Managing end to end business transformation (digital transformation and Automation). 

  1. Conducting process assessment workshops 

  1. Creating and designing programs for solutions 

  1. Facilitating the problem-solving workshops and direct the working of workshops to problem solving approach 

 

Requirements: 

  1. Should be a black belt certified 

  1. Should be experienced in managing end to end Transformations 

  1. Should be experienced in working on design led projects 

  1. Should have experience in a BPM/KPO Captive unit 

 

 

Reach us: If you think this role will add value to your career, kindly share across an updated copy of your resume on Prateek.kaushal@crescendogroup.inand I will get in touch with you for a detailed discussion. 

  

Disclaimer: Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status  

 

Keywords: Process Digitalization, Digital Transformation. Process Transformation, Digital Project Management, due diligence, data analysis, Business Analysis, tool mapping, IVR mapping, RPA, project charters, Automation