Delivery Manager (Exp: 12-15 years)

Location: Mumbai
Discipline: Technology, Program/ Project Manager
Job type: Permanent
Contact name: Crescendo Global

Contact email:
Job ref: 37408
Published: about 1 year ago

Delivery Manager (Exp: 12-15 years)

Location – Mumbai

An excellent opportunity for a professional holding 12+ years of experience in Delivery Management. The person will be responsible to manage the total development one or more of Management Systems clients (including internal clients), called a work stream. He/She deliver high quality technical solutions to the clients through the effective leadership of systems development staff either directly or indirectly.

Your Future Employer - A multinational consumer credit rating company with presence in more than 40 countries.


  • Project Management: Identify and implement methods, processes, tools, etc. to reduce development time. Ensure that processes/methodologies are followed which lead to zero fault status of products/services at time of delivery to the client.

  • People Management: Accurate estimation of staffing levels required to deliver projects on time and to budget. Effective recruitment, selection and development of project staff.

  • Customer Service / Support: Developing effective working relationships with key clients to facilitate communication and reduce misunderstandings.  These to be based on standard working practices/processes with the Division.

  • Sales Process / Product Knowledge: A thorough understanding of divisional products and services and their use by clients. A working knowledge of  the main products and services of other divisions in the Group, particularly where they interface or relate to own division’s products/services.

  • Finance/Commercial: Maintains the cost centre attributed to the work stream. Provision of initial budgets and subsequent forecasts


  • Experience in IT/systems development including some years in project and people management

  • Appraisal skills

  • Staff Management

  • Project management

  • Client management skills

  • Can work at board level

  • Good inter personnel skills

  • Good presentation skills

What is in it for you?

  1. Work in diverse culture and global team

  2. Grow in culture focused on training and mentoring

  3. Work in a fast-paced environment in an established brand

Reach Us - If you think this role is aligned with your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.

Disclaimer - Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note - We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.