Field Operations Executive - CATI - 3+ years - Mumbai/Gurgaon

Location: Mumbai
Discipline: Marketing Analytics
Job type: Permanent
Contact name: Shokhy Agarwal

Contact email:
Job ref: 40729
Published: 3 days ago

Field Operations Executive - CATI - 3+ years -  Mumbai/Gurgaon

Location – Mumbai-Airoli (Hybrid) 

Your future employer 

A leading global analytics company specializing in providing ratings, research, and risk and policy advisory services. It offers comprehensive insights and solutions across diverse sectors, helping clients make informed business and investment decisions.


  • Qualification-MBA.

  • Bachelor’s degree, preferably in Business or Finance or Operations; MBA preferred

  • 3-5 years of relevant or related experience

  • Detailed orientated individual, with experience working on multiple projects/priorities and able to meet deadlines

  • Strong interpersonal skills and experience working with matrix teams

  • Strong MS Excel skills, especially as they apply to list manipulation

  • Understanding of financial services or market research experience is an added advantage


  • Responsible for preparation and distribution of materials; including collating status reports and providing day to day operation support to team

  • Act as gatekeeper and controller of data quality including conducting data checks/ listening to recordings

  • Assist Project Manager, including daily liaison, vetting of translated materials and validating recordings

  • The Candidate will support the Field Operations team in the ultimate mission of increasing the number of quality interviews achieved for syndicated and/or outsourced research projects. 

  • This role will provide timely and expedient administrative support including but not limited to the following teams: Executive Interviewers, Relationship Development, Field Strategy and Vendor Management.

  • The Field Support Executive is responsible for preparing research project materials and conduct stringent data quality checks.

  • The candidate works with various departments to ensure related materials are distributed in accordance with the overall schedule and plays a pivotal role in validating data quality. 

What is in it for you? 

  • A fast-growing industry with a rapid career growth.

  • A fast paced, Innovative work environment.

Reach us- 
If you think this role will add value to your career, kindly write me an email along with your updated CV on for a confidential discussion on the role. 


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

 Profile Keywords- Field Support, Field Operations, Primary Research, CATI, Mumbai, Gurugram, Data