Group Manager Trainer (10-12 yrs)

Location: Visakhapatnam
Job type: Permanent
Contact name: Crescendo Global

Contact email:
Job ref: 37562
Published: 10 months ago

Manager - Training

Job opportunity for a professional holding at least 10-12 years of experience in Training. You will use your experience in supervising the training and development section of the business. To be responsible for coaching, mentoring and leading training managers. To innovate and implement best in class practices in the field of training. If this sounds exciting, apply with us!

Role: Group Manager- Trainer (Office/Hybrid)

Location: Visakhapatnam (Vizag)

Your Employer: Leading Business Process Management company

To oversee the creation, management and execution of training in the relevant business vertical. To ensures the successful integration of training and development programs so that employees can competently meet the business needs of the business.

Key Responsibilities:

  • Liaising with the client to understand training needs for a certain project and effectively implementing tailor made training programs to assist successful transition of the project

  • Ensuring strict and absolute compliance to the training governance plan of the business

  • Identifying training and development needs within a business through job analysis, appraisal schemes and regular consultation with business managers and human resources departments

  • Designing and expanding training and development programs based on both the business' and the individual's needs

  • Working with a team to produce programs that are satisfactory to all relevant parties in an business, such as front line staff, line managers, managers and senior managers

  • Developing effective induction programs

  • Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the business

  • Monitoring and reviewing the progress of trainers through one on one reviews

  • Ensuring that statutory training requirements are met (e.g., ISO requirements)

  • Evaluating trainers and training & development programs

  • Helping line managers, trainers and training managers to solve specific training problems, either on a one-to-one basis or in groups

  • Keeping up to date with developments in training through research, relevant forums and attending relevant courses

What you need to have: 

  • 10+ years of training experience preferably in BPO setup

  • Good Communication Skills, Good Presentation Skills, Good Interpersonal Skills, Good Analytical & Problem solving skills, Good working proficiency on MS Office

  • Flexible to work in shifts basis the process requirement

  • Strong consulting experience with demonstrated ability to influence all employee levels from front line to senior leaders

What is in Store for You? 

  • An opportunity to lead and strategize hiring at national & international level

  • A high-performance culture with phenomenal career progression.

  • Work with Senior stakeholders

 Reach Us: 

If you think this role is aligned with your career, kindly write me an email along with your updated CV on  for a confidential discussion on the role. 


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. 


We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in one week. Your patience is highly appreciated.

 Profile Keywords:Trainer, train the trainer, BPO trainer, coaching, employee skill development, soft skills trainer, technical trainer etc.