Incident Manager - Bangalore - (8-10 Years)

Location: Bengaluru
Discipline: Analytics , Cloud Engineer-Azure/ AWS/GCP, Data Science/Machine Learning, Technology
Job type: Permanent
Contact name: Aishwarya Talwar

Contact email: aishwarya.talwar@crescendogroup.in
Job ref: 36567
Published: 5 days ago

Incident manager opportunity for someone who is having rich hands in Global Incident management . The client is looking for someone who has 5+ years of experience in problem management.

LOCATION:- Bangalore

YOUR FUTURE EMPLOYER:

 It’s an American multinational technology company which focuses one-commerce, cloud commerce, cloud-computing, digital streaming and artificial intelligence. 

YOU WILL BE RESPONSIBLE FOR:

  • Supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

  • Working in a Linux/Unix environment. Possess Scripting skills or have desire to learn them; specifically, Python, Perl, or Shell.

  • Technical experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management

REQUIREMENTS:

  • 5+ years in Global Incident Management

  • 5+ years in Problem Management experience.

  • Experience supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

  • Must have certifications in CCN, CCNA.

  • Experience supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

  • Technical experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management.

  • Extensive knowledge of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.

  • Experience with one or more of the following: router, server load balancer, and firewall vendor platforms: Cisco or Juniper.

WHAT IS IN IT FOR YOU:

  • Liaise extensively with stakeholders.

  • A meritocratic culture with great career progression.

REACH US:

If you think you are best suited for this role. Kindly write me an email along with your updated CV at - aishwarya.talwar@crescendogroup.in

Disclaimer: Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

 

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