Incident Manager - Bangalore - (8-10 Years)

Location: Bangalore(East)
Discipline: Technology
Job type: Permanent
Contact name: Aishwarya Talwar

Contact email: aishwarya.talwar@crescendogroup.in
Job ref: 36567
Published: 5 days ago

Incident manager opportunity for someone who is having rich hands in Global Incident management . The client is looking for someone who has 5+ years of experience in problem management.

YOUR FUTURE EMPLOYER:

 It’s an American multinational technology company which focuses one-commerce, cloud commerce, cloud-computing, digital streaming and artificial intelligence.

YOU WILL BE RESPONSIBLE FOR:

  • Supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

  • Working in a Linux/Unix environment. Possess Scripting skills or have desire to learn them; specifically, Python, Perl, or Shell.

  • Technical experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management

REQUIREMENTS:

  • 5+ years in Global Incident Management

  • 5+ years in Problem Management experience.

  • Experience supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

  • Must have certifications in CCN, CCNA.

WHAT IS IN IT FOR YOU:

  • Liaise extensively with stakeholders.

  • A meritocratic culture with great career progression.

REACH US:

If you think you are best suited for this role. Kindly write me an email along with your updated CV at - aishwarya.talwar@crescendogroup.in