Discipline: Technology
Job type: Permanent
Contact name: Manisha Jha

Contact email:
Job ref: 38402
Published: 4 days ago

Manager- Collection Analytics (5-10 Years)-Permanent Remote

Location: Permanent Remote

Your future employer:

Founded in 2017, by some very named senior professionals from the financial services industry, its an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities.The company is headquartered in the US, with the delivery centre based in Pune.


  • Identify and deliver analysis to influence operational and product strategy for loan repayment in compliance with regulatory requirements.

  • Leverage internal and external data, to build collection strategies ensure high rate of collection.

  • Managing team within the collections department to ensure a sufficient number of staff members are available to handle the workload.

  • We are looking for a People leader - who doesn't hesitate to roll up his sleeve and code.

  • Monitor repayment metrics, such as collections and recoveries performance and delinquency rates, auto pay, etc, and actively influence vendor strategies to maximize repayment at optimal cost.

  • Manage performance and efficiency across the customer lifecycle focused on repayment.

  • Build cross-functional relationships and partner with Product and Risk teams to drive operational strategies across collections and recoveries space.

  • Identify third parties, data solutions, and other innovative ways to evolve the repayment experience.

  • Utilize both industry and internal trends to proactively assess and recommend both short term and long-term repayment and collections strategies.


  • Quantitative background in engineering, statistics, math, economics, business, or related disciplines.

  • 5+ years’ experience in analysing data and using database query language (e.g. SQL) analysis and programming and developer tools such as Python, R, databricks analytics.

  • Possesses analytical mindset and strong problem-solving skills. Attention to detail and ability to multitask.

  • Comfortable working in a fast-paced environment and dealing with ambiguity.

  • Possesses strong communication, interpersonal and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams. Extremely proactive communicator willing to raise flags when needed and keep team members informed of ongoing risk or fraud related activities.

What is in it for you?

  • You will be part of a dynamic team providing high impact analytical solutions across business functions for the client’s consumer lending portfolio in the US .

  • You will be part of the team which partners with the business leaders to provide data driven strategies to grow business KPIs .

Reach Us:

If you think this is the right opportunity for you, feel free to apply or forward your application with your updated resume at for further discussions.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment.

We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.


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