Manager - Life & Annuity Insurance (9+ yrs.)

Location: Gandhinagar
Discipline: Insurance, Life insurance
Job type: Permanent
Contact name: Akshita Garg

Contact email: akshita.garg@crescendogroup.in
Job ref: 37451
Published: 1 day ago

Manager - Life & Annuity Insurance

Looking for a professional having 12+ years of overall experience with at least 7-10 years of experience in Life & Annuity Insurance Domain. The client is largest IT Consulting Services & Business Solutions firm.

Location – Gandhinagar

Your future employer- India’s largest multinational information technology (IT) services and consulting firm.

Responsibilities-

  1. Overseeing, day to day operation of the team and addressing gaps where necessary

  2. Striving for customer satisfaction and good customer experience

  3. Training, staffing coaching, mentoring of the Team members

  4. Ensuring Daily/weekly/monthly KPI targets are met and exceeded

  5. Overseeing incident/escalation management, team activities to ensure time and zero SLA misses

  6. Ensuring clarity around priorities and goals for the entire function

Requirements-

  1. LOMA Certification – Recommended

  2. Must have problem Management and analytical skills

  3. Must be well versed with internal/external quality Audits

  4. Must have excellent communication, interpersonal skills, decision making skills, and presentation skills

  5. Must have handled 50 or more team members in the past experience

  6. Lean Six Sigma Green belt Certification- recommended

Reach us- If you think this role is aligned with your career, kindly write me an email along with your updated CV on akshita.garg@crescendogroup.in for a confidential discussion on the role.

Disclaimer- Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note- We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

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