Manager- Renewals - Life Insurance - 6+ Years - Gurugram
We are looking for an experienced and proactive Renewals Manager to lead strategic initiatives that drive policy persistency, enhance channel partner engagement, and ensure long-term customer retention in a fast-paced insurance environment.
Location- Gurugram
Your Future Employee- Join a trusted, top-tier life insurance provider known for its strong financial foundation and consistent track record in protecting families nationwide.
Key Responsibility Areas
1. Strengthen channel and bank partner relationships through consistent engagement.
2. Monitor and enhance partner performance by tracking key metrics regularly.
3. Conduct regular governance meetings to review and drive KPI improvements.
4. Act as the single point of contact for all renewal-related queries from channel and bank.
5. Collaborate with cross-functional teams to execute new initiatives aligned with business goals.
Key requirements
1. Excellent verbal and written communication skills
2. In-depth knowledge of insurance processes and systems
3. Proven ability in channel partner relationship management
4. Strong problem-solving mindset with a customer-first approach
5. Graduate/Postgraduate with 5–6 years of relevant experience
What’s in it for you:
1 Become a key driver of business stability by leading customer retention and renewal performance.
2 Accelerate your career with high-impact exposure and cross-functional visibility for future leadership roles.
Reach us: If you think this role is aligned with your career, kindly write an email along with your updated CV to Rushali.uppal@crescendogroup.in for a confidential discussion on the role.
Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: We receive a lot of applications daily, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted if you don't hear back from us in 1 week. Your patience is highly appreciated.
Scammers can misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert.
Keywords: Customer Retention, Renewal Management, Persistency Management KPI, Monitoring Channel Partner Management, Cross-functional Coordination ,Governance Meetings Data Analysis, Collections ,Target Audit Compliance Campaign Execution Performance, Governance Stakeholder Engagement, Issue Resolution, Crescendo Global