Manager / Senior Manager - Client Servicing (8-12yrs)

Location: Noida
Discipline: Human Resources
Job type: Permanent
Contact name: Divya Gautam

Contact email: divya.gautam@crescendogroup.in
Job ref: 38401
Published: 7 days ago

Manager/Sr. Manager - Research Client Servicing

An exciting Job opportunity for a professional holding 8+ years of experience in leading the telemarketing team, drafting, and submitting proposals and bids, and creating collaterals and prospect lists for campaigns.

Location: Noida (WFO/Hybrid)

Your Future Employer:  The organization is a pioneer in empowering clients to overcome challenges and realize their goals. It aims to deliver research and advisory solutions through managed and dedicated teams that produce the expert intelligence that clients require to gain a true competitive advantage.

Responsibilities:

  1. Lead the telemarketing team, provide guidance on email / phone / LinkedIn outreach, and track the team’s performance
  2. Draft proposals using the catalog end-to-end, work on bid submission
  3. Consult with clients after sales or contract signings to resolve problems and provide ongoing support
  4. Contact prospective or existing customers to discuss how services can meet their needs
  5. Create monthly and quarterly reports to determine whether KPIs are being met and where there is room for improvement
  6. Create customized collaterals and prospect lists for campaigns

 

Requirements:

  1. 8-12 years of experience in Research or Advisory roles with 4 years in managing teams, leading projects, and handling clients
  2. Strong communication skills and the ability to anticipate the needs of the customers
  3. Ability to manage multiple clients simultaneously
  4. Strong business acumen – should be able to correlate market drivers, and challenges with impact on client or target companies should be able to evaluate business risks, etc.
  5. Strong people management skills

 

What is in it for you?

An opportunity to work with global clientele in a fast-paced environment with a growth oriented & enthusiastic team.

Reach us

If you think that this role will add value to your career, kindly write me an email along with your updated CV on divya.gautam@crescendogroup.in

Disclaimer: Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note:

We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in one week. Your patience is highly appreciated.