Problem Management Analyst

Location: Thāne
Discipline: Insurance
Job type: Permanent
Contact name: Shokhy Agarwal

Contact email:
Job ref: 39996
Published: 7 days ago

Problem Management Analyst _5 years-12 years _Thane/Vikhroli

Location – Thane/Vikhroli

Your future employer

It is a British-American multinational corporation providing insurance services. It provides data-driven, insight-led solutions in the areas of people, risk and capital. It help in sharpening your strategy, enhance organizational resilience, motivate your workforce and maximize performance. Company was founded in 2016.


  • Bachelor's degree in Information Technology, Computer Science, or a related field highly desired.

  • A minimum 5+ years of experience in IT problem management, incident analysis, or a related role.

  • Familiarity with ITIL (Information Technology Infrastructure Library) or ITSM (IT Service Management) frameworks is a plus.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Detail-oriented with a focus on quality and continuous improvement.

  • Knowledge of ITSM tools and software for incident and problem management.

  • Ability to work collaboratively in cross-functional teams.

What is in it for you?

  • A fast-growing industry with a rapid career growth.

  • A fast paced, Innovative work environment.

Reach us-
If you think this role will add value to your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.


Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

 Profile Keywords- ITIL, Continuous Improvement, Problem Management, Thane Jobs, Immediate hiring, IT Jobs