Process Analyst -4+ years – Gurgaon/Pune

Process Analyst -4+ years – Gurgaon/Pune

Location- Gurgaon / Pune (Viman Nagar)

Summary-Contribute to Talent Acquisition and Recruitment operations with strong focus on candidate experience. Manage end-to-end requisition lifecycle in an ATS, coordinate interviews, support post-offer activities (BG checks, onboarding) and act as liaison between candidates, recruiters and stakeholders. Work within defined processes on tasks of low to moderate complexity and support continuous improvement.

Your Future Employer-A leading global insurance broking, risk management and consulting firm with a large global service centre footprint in India and strong emphasis on quality, compliance and employee development.

Responsibilities

1. Create and manage requisitions in an ATS; maintain accurate requisition lifecycles.
2. Schedule/manage interviews and coordinate candidate communication across recruiters and stakeholders.
3. Support post-offer processes — offer sign-off coordination, background verification handover and onboarding activities.
4. Maintain stakeholder relationships and provide timely updates on hiring status.
5. Understand and follow Process Maps, SOPs and RACI; suggest improvements when gaps are identified.
6. Produce and maintain recruitment-related data and dashboards.

Requirements

1. 4+ years of relevant experience in Recruitment/Talent Acquisition operations.
2. Bachelor’s or master’s degree (any discipline).
3. Hands-on experience with at least one ATS/Recruitment module (PeopleSoft, Taleo, Workday, iCIMS or similar).
4. Strong verbal and written English; comfortable with direct stakeholder interaction.
5. Good Excel skills — able to manage datasets and build basic dashboards; exposure to basic macros/MS Forms/SharePoint automation is a plus.
6. Familiarity with hire processes in India and post-offer activities (BGI, onboarding).
7. Shift: 10:00 AM – 7:00 PM.

What is in it for you

1. Exposure to global hiring operations and international stakeholders.

2. Opportunity to own end-to-end recruitment processes and influence improvements.

3. Career growth in HR operations / TA with structured learning and on-the-job training.

4. Competitive compensation and standard benefits (details discussed during shortlisting).

Reach us –If you think this role is aligned with your career, kindly write me an email along with your updated CV on Shiwani.thakur@crescendogroup.in for a confidential discussion on the role.

Disclaimer –Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note –We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.

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