Senior Manager - Operational Risk Management - 7+ Years - Gurugram

Location: Gurgaon
Functional Practices: Financial Services Practice, Risk & Compliance
Job type: Permanent
Contact name: Heena Makkar

Contact email: heena.makkar@crescendogroup.in
Job ref: 97231
Published: about 7 hours ago

Senior Manager - Operational Risk Management – 7+ Years – Gurgaon

We are seeking an experienced and dynamic Senior Manager – Operational Risk Management. This role requires 7+ years of experience with strong expertise in end-to-end Operational Risk Management, including risk identification, risk mitigation, RCSA, and control design and testing. The ideal candidate should have proven experience working in the Second Line of Defence, partnering closely with business and first-line teams to strengthen governance and compliance frameworks. Immediate joiners will be preferred.

Location - Gurugram

Your Future Employer - An industry-leading organization with a strong focus on operational risk excellence, regulatory compliance, and ethical governance within the insurance domain. The company offers a collaborative and progressive work environment that encourages innovation, ownership, and long-term professional growth.

Responsibilities:

  1. Lead end-to-end Operational Risk Management for insurance operations, working as part of the Second Line of Defence to strengthen risk governance and oversight.
  2. Conduct RCSA, risk identification, assessment, and control testing across business units to identify and mitigate operational risks.
  3. Oversee the design and monitoring of risk controls, KRIs, and mitigation plans to reduce operational risk exposure.
  4. Partner with first-line teams, compliance, and internal/external auditors to ensure adherence to regulatory and risk management standards.
  5. Prepare and present operational risk reports, insights, and recommendations to senior management, while monitoring emerging risks and updating frameworks accordingly.

Requirements:

  1. 7+ years of experience in end-to-end Operational Risk Management, with mandatory exposure to the Second Line of Defence.
  2. Strong understanding of operational risk frameworks, RCSA, control testing, KRIs, and regulatory compliance.
  3. Proven analytical and problem-solving skills with the ability to provide strategic risk insights.
  4. Experience partnering with senior stakeholders and first-line teams to strengthen risk governance.
  5. Graduate/Postgraduate in Finance, Risk Management, Business Administration, with FRM/PRM/ORM as an added advantage.

What is in it for you:

  1. Opportunity to work with a forward-thinking and inclusive organization.
  2. Competitive compensation and benefits package.
  3. A platform for professional development and upward mobility.
  4. Engaging work environment encouraging innovation and collaboration.

Reach Us - If you think this role is aligned with your career aspirations, kindly write me an email along with your updated CV at heena.makkar@crescendogroup.in for a confidential discussion regarding the role. 

Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience.  Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Note - We receive numerous applications daily, so it may be challenging to get back to every candidate. If you don't hear from us within 1 week, please assume that your profile has not been shortlisted. Your patience is highly appreciated. 

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Keywords- Operational Risk, Risk & Compliance, Risk Frameworks, Risk Assessments, ORM, Gurugram Jobs, Risk Manager, Leadership Hiring, FRM, Regulatory Compliance, RCSA, RCA