Sr. Admin - Sourcing Support - 4 to 6 years - Mumbai

Location: Mumbai
Discipline: Technology
Job type: Permanent
Contact name: Harmeen Randhawa

Contact email:
Job ref: 37718
Published: 1 day ago

Sr. Admin - Sourcing Support – 3 to 7 years

Location : Mumbai

Summary : An Excellent opportunity for someone having hands on experience to troubleshoot and administer the Exchange Active Sync (EAS) environment for multi-thousand   devices that are managed through Good Mobile and knowledge of various email technologies.

Your Future Employer: An Indian technology company that offers collaboration, mobility, virtualization, cloud computing, digital workplace, infrastructure management, and end-user services.

Responsibilities :

  • To Monitor, Administer, Troubleshoot and provide L1/L2 Level of support for email infrastructure hosted on Microsoft Exchange Server 2010/2013/2016 & 0365 for a user base spread across multiple environments and time zones.

  • To troubleshoot and administer the Exchange Active Sync (EAS) environment for multi-thousand   devices that are managed through Good Mobile.

  • To perform duties such as Setting up Mailboxes, Device Enrolments / Mailbox Restorations - Redundant Environment Setup / Configuration / Administration, Scripting Languages: PowerShell. Support Knowledge Management initiative and assist Problem Manager with creation of SOPs/ KBs for Known Error Database.

  • Proactive monitoring and administration: Sound knowledge of warning/Errors. Any error observed during health check/reports, should be able to analyze the criticality and impact and try to resolve.

  • Message Server & Client: Sound knowledge of Outlook/Lotus Notes, Analyse the message header, Delegate permission, Recovering deleted items, Outlook rules, Free/busy, Create/Modify location document Hardware and Networking.


Requirements :

•          Knowledge of various email technologies.

•          Sound knowledge of Exchange server, service pack installation, troubleshoot        various server related issues, troubleshoot NDRs, Exchange server roles and responsibilities, Basic knowledge of power shell, Knowledge of DAG, Knowledge of RSG/RDB and tracking emails.

  • Experience to Create / Modify (incrase / decase size) a new mailbox (user / resource) Create a resource mailbox


What is in it for you :

  • A high-performance culture with phenomenal career progression.

  • Work in a fast-paced environment in an established brand.

Reach us : If you think this role is aligned with your career, kindly drop me an email along with your updated CV at for a confidential discussion on the role.

Disclaimer : Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note : We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don’t hear back from us in 1 week. Your patience is highly appreciated.