Assistant Manager/Deputy Manager - ARC/BSP | Travel Domain | 8+ Years | Mumbai
Location - Pune/Mumbai
Summary -
We are looking for an experienced professional with deep knowledge in travel management back-end operations, reconciliation, and GDS systems. If you have 8+ years of experience in the travel industry and a strong command over ARC/BSP settlements, this is your opportunity to join a dynamic and growing team.
Your Future Employer - Join a leading global travel services provider known for excellence in corporate travel management, delivering exceptional services and cutting-edge travel solutions across industries.
Responsibilities -
Handle complex reconciliation of travel agency and airline transactions including ARC and BSP settlements.
Ensure timely and accurate fulfillment of air, hotel, and queue management.
Monitor real-time operations, allocate tasks, and ensure SLAs are met.
Act as a subject matter expert for Sabre, Amadeus, and other GDS platforms.
Manage financial records, identify discrepancies, and drive resolutions.
Collaborate with internal stakeholders and external vendors for issue resolution and payment cycle tracking.
Prepare periodic reports for senior management and support compliance audits.
Stay updated on IATA, ARC, and BSP guidelines and implement industry best practices.
Lead training and refresher programs to improve team capabilities.
Requirements -
Minimum 8 years of experience in a Global Travel Management Company (TMC).
Strong understanding of Sabre, Amadeus, ARC, and BSP processes.
Experience managing TMC back-end operations and complex ticketing workflows.
Excellent communication skills – both verbal and written.
Proficient in MIS and reconciliation reporting.
IATA Certification or Diploma in Travel preferred.
Willing to work in 24x7 shifts.
What is in it for you - Opportunity to work with an industry leader in the global travel ecosystem.
Reach us: If you think this role is aligned with your career, kindly write to me at megha.rajput@crescendogroup.in with your updated CV for a confidential discussion on the role.
Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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