Manager – Audit, Risk & Compliance – 5+ Years - Gurgaon

Location: Gurugram
Discipline: Compliance, Internal Audit
Job type: Permanent
Contact name: Radhika Agrawal

Contact email: radhika.agrawal@crescendogroup.in
Job ref: 71230
Published: 26 days ago

Manager – Audit, Risk & Compliance – 5+ Years - Gurgaon

Summary – We are seeking a dynamic professional to oversee audit, compliance, and risk management within the customer retention vertical. The role involves driving governance, conducting audits, improving communication and payment processes, and executing cross-functional initiatives to ensure regulatory and operational integrity.

Location – Gurgaon

Your Future Employer –

A leading life insurance company recognized for its customer-first approach, robust compliance standards, and operational excellence.

Responsibilities –

  1. Conduct audits and compliance checks for payments, communication, and surrender processes.

  2. Ensure timely regulatory reporting (IRDAI, COMS) and maintain risk registers.

  3. Design and monitor internal controls (SICs) to strengthen customer communication workflows.

  4. Collaborate with IT and Risk teams to automate processes and implement corrective actions.

  5. Lead re-engineering initiatives and represent compliance issues in management forums.

Requirements –

  1. Graduate or Post-Graduate in Management with 4–5 years of relevant experience.

  2. Minimum 2 years in customer operations or service roles, preferably in BFSI.

  3. Experience in operational audits, risk assessment, and regulatory compliance.

  4. Strong understanding of payments processes, digital automation, and control frameworks.

  5. Excellent communication, stakeholder management, and project execution skills.

What is in it for you –

  • Strategic role driving audit and compliance in a regulated environment

  • Exposure to automation, cross-functional governance, and leadership forums

  • Opportunity to influence customer-centric process improvements

  • Career growth in a stable, well-established organization

Reach us – If you feel this opportunity is well aligned with your career progression plans, please feel free to reach out to me with your updated profile at radhika.agrawal@crescendogroup.in

Disclaimer – Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Profile Keywords – Jobs in Gurgaon, Risk & Compliance Manager Jobs, Life Insurance Jobs, Audit & Governance Roles, Customer Retention Operations, BFSI Compliance Jobs

 

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