Quest one Identity Manager

Discipline: Technology & Analytics Practice, Identity Manager
Job type: Permanent
Contact name: Abhishek Jindal

Contact email: abhishek.jindal@crescendogroup.in
Job ref: 84172
Published: 6 days ago

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Quest One Identity Manager – 3+ Years – Bengaluru (US Shift)

Summary

Are you an expert in Identity and Access Management (IAM) looking to take ownership of end-to-end operations for Quest One Identity Manager (1IM) in a global enterprise environment? This role offers the opportunity to work with advanced IAM tools, manage complex workflows, and ensure smooth identity governance across business-critical systems. You’ll collaborate with cross-functional teams to resolve escalations, enhance process efficiency, and deliver impactful security solutions.

Location: Bengaluru (Work from Office – US/Night Shift)

Responsibilities

  1. Manage and support Quest One Identity Manager (1IM) for enterprise identity lifecycle management.

  2. Handle complex support and escalation requests that require in-depth troubleshooting beyond L1 resolution.

  3. Maintain and optimize IAM configurations, including JML processes, workflows, RBAC, and Dynamic Groups.

  4. Use 1IM tools such as Job Queue, Report Editor, and Synchronization Editor for system maintenance and analysis.

  5. Deliver knowledge transfer sessions and mentoring for junior staff and cross-functional teams.

  6. Document technical processes, create user manuals, and maintain system knowledge repositories.

  7. Work on incident management and SLA adherence, ensuring prompt resolution and client satisfaction.

  8. Manage small-scale IAM projects and coordinate task delivery across teams.

  9. Collaborate with stakeholders to assess IAM effectiveness, enhance system performance, and implement automation improvements.

Requirements

  1. Bachelor’s degree in Computer Science, IT, or a related field.

  2. 3+ years of hands-on experience in Quest One Identity Manager (1IM) administration and support.

  3. Strong understanding of JML process, workflows, RBAC, and group management.

  4. Proficiency in SQL and troubleshooting data-related IAM issues.

  5. Experience with incident management, escalation handling, and project coordination.

  6. Excellent problem-solving, analytical, and communication skills.

  7. Knowledge of Ping Federate / DUO will be an added advantage.

What’s in it for you?

  • Opportunity to work on advanced Identity and Access Management solutions in a global enterprise.

  • Exposure to Quest One Identity Manager, Ping Federate, and multi-system IAM frameworks.

  • Work in a collaborative environment with experienced professionals across global locations.

  • Competitive compensation and long-term career growth in enterprise security and identity governance.

📩 Reach Us: If you feel this opportunity aligns with your career aspirations, share your updated profile at abhishek.jindal@crescendogroup.in or apply via www.crescendo-global.com.

⚠ Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We empower job seekers and employers through a transparent and engaging hiring experience.

📌 Note: Due to the high volume of applications, if you don’t hear back within a week, please consider your profile not shortlisted.

🚨 Scam Alert: Crescendo Global never asks for money or purchases for job opportunities. Verify all openings at www.crescendo-global.com.

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Profile Keywords: Quest One Identity Manager, IAM, Identity Governance, 1IM, RBAC, JML Process, SQL, Synchronization Editor, Job Queue, Report Editor, Ping Federate, DUO, IAM Support Engineer, Bengaluru, Night Shift, Identity Access Management, Security Operations.

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