Servicenow Developer(ITOM)-5+Yrs-PAN INDIA

Discipline: Analytics
Job type: Permanent
Contact name: Mini Dang

Contact email: mini.dang@crescendogroup.in
Job ref: 78995
Published: about 5 hours ago

ServiceNow Developer (ITOM) – 5+ Years -PAN India

Are you a ServiceNow expert ready to elevate IT operations management? We’re seeking a dynamic and skilled ServiceNow Developer specializing in ITOM to join our cutting-edge team. In this role, you'll have the opportunity to innovate, design, and optimize mission-critical ServiceNow applications and modules while collaborating with forward-thinking professionals. Thrive in a diverse, inclusive, and collaborative environment and take your career to the next level!

Location

PAN India – Work from anywhere and help us lead the digital transformation.

Your Future Employer

Join a leading organization in the IT and services sector, committed to enabling businesses with robust solutions and fostering a culture of innovation, diversity, and collaboration.

Responsibilities

  • Design & Develop: Customize and maintain ServiceNow ITOM applications, especially Discovery, Service Mapping, and Event Management modules.
  • Automate Workflows: Build scripts to improve efficiencies in system processes.
  • Implementation: Configure ITOM solutions to enhance IT infrastructure visibility and streamline processes.
  • Integrate Systems: Leverage REST/SOAP APIs to integrate ServiceNow ITOM with other enterprise platforms.
  • Optimize Performance: Analyze operational metrics to provide insights and identify areas for improvement.
  • Collaborate: Work with IT and business stakeholders to ensure alignment of ServiceNow solutions with organizational goals.
  • Ensure Compliance: Follow best practices and maintain thorough documentation for changes and system configurations.
  • Provide Support: Troubleshoot and resolve technical issues, ensuring optimal system performance.

Requirements

Mandatory Skills:

  • Experience: 5+ years in ServiceNow development, with significant focus on ITOM modules.
  • Technical Knowledge: Extensive expertise in ServiceNow Discovery, Event Management, and Service Mapping.
  • Scripting expertise in JavaScript, AngularJS, or Glide.
  • Proficiency in integrating systems using APIs (REST/SOAP).
  • Knowledge of ServiceNow development tools such as Business Rules, Client Scripts, UI Policies, and ACLs.

Preferred Skills:

  • Experience with cloud platforms like AWS, Azure, or Google Cloud.
  • ITOM-related certifications and familiarity with ITIL frameworks.

Soft Skills:

  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Capacity to work independently and across globally dispersed teams.

Educational Qualification:

  • A Bachelor’s degree in Computer Science, IT, or related fields. Equivalent work experience will also be considered.

What’s In It for You?

  • A dynamic, inclusive, and collaborative work environment that fosters personal and professional growth.
  • Continuous skill development through certifications, workshops, and training.
  • Flexible work options to promote work-life balance.
  • A competitive compensation and benefits package designed to reward your expertise.

Reach Out

If you feel this opportunity aligns with your career progression plans, we’d love to hear from you! Please share your updated profile with us at mini.dang@crescendogroup.in.

Disclaimer

Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note

We receive a high volume of applications daily, and while we strive to respond to every applicant, we may not be able to get back to each candidate individually. If you don’t hear back from us within one week, please consider that your profile hasn’t been shortlisted. Your patience is highly appreciated!

Profile Keywords

ServiceNow ITOM Developer, IT Operations Management, Service Mapping, Event Management, Scripting, Discovery, ServiceNow Developer, JavaScript, APIs, REST/SOAP Integration, ITIL Frameworks, ITOM Best Practices, Cloud Platforms, IT Operations Optimization, IT Infrastructure Visibility.