Job Title: Assistant Manager / Team Lead – TA Operations – Gurugram – 6+ years
Location: Gurugram (Remote)
Shift Timings: 6PM-3PM
Overview:
We are looking for an experienced Assistant Manager / Team Lead to lead our India-based Talent Acquisition Backoffice Operations team. The role will report directly to the Director of Global Talent Acquisition Operations, India, managing a team of 5–10 employees.
This is a strategic role for someone passionate about building high-performing teams, driving operational excellence, and providing global best practices in talent acquisition support. You will work closely with internal and external stakeholders to optimize recruitment back-office processes across multiple regions including Americas, UK, EMEA, and APAC.
Responsibilities:
- Lead and mentor a high-performing Talent Acquisition Backoffice team (5–10 members).
- Manage operations such as requisition audits, job postings, job descriptions, interview scheduling, offer letter creation, and invoicing (full-time and contract employees).
- Ensure operational excellence, efficiency, and compliance with global processes.
- Collaborate with global Talent Acquisition teams to create scalable and effective processes.
- Own team metrics, SLAs, KPIs, and reporting to track operational performance.
- Drive change management, process improvements, and communications within the Talent Acquisition CoE.
- Serve as a trusted advisor to the Global TA Leadership Team, providing insights and strategic guidance.
Qualifications:
- Bachelor’s degree required; Postgraduate preferred.
- 7–11 years of experience in global talent acquisition back-office operations.
- 4+ years of experience leading operationally focused teams.
- Proven experience in stakeholder management across multiple regions (Americas, UK, EMEA, APAC).
- Proficiency with HR technology platforms, especially Applicant Tracking Systems (ATS); experience implementing ATS is a plus.
- Strong data orientation, capable of defining and tracking SLAs, KPIs, and operational metrics.
What’s in it for you:
- Opportunity to lead and shape global Talent Acquisition operations.
- Work in a collaborative and high-growth environment.
- Competitive salary and employee benefits.
- Exposure to international operations and global stakeholders.
Reach Us:
Interested candidates can apply by sending their resume to – tanu@crescendogroup.in
Disclaimer:
Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: We receive a large volume of applications daily, so it may be difficult to respond to each candidate individually. If you do not hear back from us within one week, please assume your profile has not been shortlisted. Your patience is highly appreciated.
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Keywords: Talent Acquisition, Backoffice Operations, Requisition Audits, Invoicing, Team Leadership, Global Stakeholder Management, ATS, Process Optimization, Change Management, Operational Excellence, Pune Jobs, Assistant Manager TA