Assistant Manager- WFM-10+ Yrs-Bangalore

Discipline: Data Analytics/Business Analytics
Job type: Permanent
Contact name: Ananya Shahi

Contact email: ananya.shahi@crescendogroup.in
Job ref: 84311
Published: about 18 hours ago

Summary:  We are seeking a detail-oriented and analytical Assistant Manager – Workforce Management (WFM) to join our team. The role is responsible for leveraging HR data to generate actionable insights that inform strategic decision-making and enhance organizational effectiveness. The ideal candidate will manage workforce data, analyze trends, design and maintain reports and dashboards, and collaborate closely with HR and business leaders to optimize processes.

Location: Bangalore

Your Future Employer: A global leader in risk management and insurance solutions offering world-class captive insurance services to its international clientele.

Responsibilities:

  • Collect, clean, and maintain HR data from various sources, including PeopleWorks, Requisition tool, excel and any other data sources.

  • Analyze workforce data to identify trends, patterns, and insights related to employee performance, engagement, turnover, and other HR metrics.

  • Develop and maintain HR dashboards and scorecards to provide real-time insights to HR leaders and business stakeholders.

  • Create detailed reports on key HR metrics such as recruitment effectiveness, employee engagement, diversity, and retention.

  • Present findings and recommendations to HR leadership in a clear and actionable manner.

  • Work closely with HR teams, business leaders, and other departments to understand data needs and provide tailored insights.

  • Collaborate with HR, Operations, and other departments to understand workforce needs and develop data-driven solutions.

  • Support HR leaders in making data-driven decisions to improve employee experience and organizational performance.

  • Identify opportunities to streamline HR processes using data insights and automation.

  • Recommend strategies to improve data collection, reporting, and analytics capabilities within the HR function.

  • Ensure compliance with data privacy regulations and organizational policies when handling sensitive employee data.

  • Implement best practices for data security and confidentiality.

Requirement:

  • Multiple Countries - Region ( Americas  LATAM  UK/EMEA  APAC) 
  • Technical Skills – Excel and Powe Bi ( As there will be a test for Advanced Excel and Power Bi)
  • Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Statistics, or a related field
  • Proficiency in data analysis tools such as Excel, SQL, Python, or R.
  • Experience with visualization tools like Power BI. Familiarity with HR systems (e.g., PeopleWorks, MyHR) and data integration processes.
  • Overall 8 to 10 years of which 3 – 5 years of experience in HR analytics, data analysis, or a related field.
  • Proven track record of working with HR data and delivering actionable insights.
  • Minimum of 3 - 5 years experience in Data Analysis, workforce management or related role 
  • Proficiency in data analysis tools such as Excel, SQL, Power BI, or similar platforms.
  • Knowledge of HR processes is a plus.
  • Strong attention to detail and a commitment to delivering high-quality work.
  • Proven track record of managing and delivering multiple projects on time and within scope.
  • Knowledge of Insurance and risk management industry is an advantage

What is in it for you -

  1. Opportunity to work with global stakeholders.
  2. Dynamic and hybrid work environment with flexible operations.
  3. Career growth in a niche domain within a leading global organization. 

Reach Us - If you think this role is aligned with your career, kindly write me an email along with your updated CV on ananya.shahi@crescendogroup.in for a confidential discussion on the role.

 

Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

 

Note- We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!

 

Keywords - Advance Excel, Powe Bi,HR analytics, data analysis,WFM, Workforce Data