Summary: Are you an experienced Service Delivery Manager with over 13 years of experience, equipped with deep expertise in Learning and Development? We are looking for a Senior Service Delivery Manager to join our team in Bangalore, where you will play a pivotal role in shaping the learning and development strategy. If you have a passion for delivering exceptional service and want to be a part of a dynamic team, we would love to hear from you!
Location: Bangalore
Your Future Employer: You will be joining a dynamic and forward-thinking organization in the heart of Bangalore. The organization is into insurance, risk management and consulting is committed to creating an inclusive work environment where diversity is celebrated, and all employees are empowered to reach their full potential.
Responsibilities
Lead and manage the learning and development service delivery team
Oversee the implementation of learning and development programs
Drive the development of service level agreements and performance metrics
Establish and maintain relationships with key stakeholders
Monitor and analyze service delivery performance
Requirements
At least 13 years of experience in Service Management
Proven experience in Learning and Development
Strong leadership and team management skills
Excellent communication and stakeholder management abilities
Bachelor's degree in a relevant field (MBA or equivalent preferred)
What's in it for you
Competitive compensation package
Opportunity to work with an inclusive and diverse team
A chance to make a significant impact on the learning and development strategy
Professional growth and development opportunities
Reach us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in
Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Scammers can misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!
Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.
Profile keywords: Service Delivery Manager, Learning and Development, Service Management, Stakeholder Management, Leadership, Bangalore