Technical Operation Lead / Associate Director – IT Apps – 13+ years – Mumbai

Location: Mumbai
Discipline: Technology- Others
Job type: Permanent
Contact name: Suleka K.

Contact email: suleka.k@crescendogroup.in
Job ref: 70091
Published: 8 days ago

Technical Operation Lead / Associate Director – IT Apps – 13+ years – Mumbai

Summary – An excellent opportunity for technology operations leaders with proven expertise in managing and enhancing large-scale Java-based enterprise applications, driving production support, performance optimization, and team management in a transaction-heavy domain.

Location – Mumbai

Your Future Employer – A leading financial services organization known for its innovative digital platforms, offering a robust environment to drive large-scale application operations and transformation across mission-critical systems.

Responsibilities

  • Lead daily BAU operations of enterprise Java applications across multiple business units.

  • Work closely with developers to continuously enhance system performance, reduce technical debt, and streamline operational workflows.

  • Collaborate with business teams to gather enhancement requests and implement new features.

  • Lead and mentor a team of 30+ application managers and engineers, fostering a high-performance, collaborative environment.

  • Track SLA adherence, operational KPIs, and maintain SOPs and deployment documentation.

  • Engage stakeholders across DevOps, QA, Infrastructure, and Business for seamless operations.

Requirements

  • 13+ years of experience in application support, production operations, or enterprise IT delivery roles.

  • Strong hands-on experience with Java, SQL, AWS, Spring Boot, and microservices.

  • Proven track record of managing large, Java-based enterprise application environments.

  • Experience with database tuning (MySQL, Oracle, SQL Server), indexing, and query optimization.

  • Solid grasp of Agile and ITIL methodologies.

  • Excellent communication and stakeholder management skills.

What’s in it for you –

  • Opportunity to lead enterprise-scale operations with high visibility.

  • Collaborate with senior leadership on transformation initiatives.

  • Exposure to cutting-edge cloud and DevOps tools.

  • A performance-driven work culture and long-term growth path.

Reach us: If you think this role aligns with your career goals, kindly email your updated CV to Suleka.k@crescendogroup.in for a confidential discussion on the opportunity.

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Keywords – Application Management, Production Support, Java, Spring Boot, AWS, CI/CD, SQL, Performance Optimization, Associate Director, Application Support, Mumbai Jobs, Crescendo Global