Lead Telecom engineer - VOIP, Genesys/AWS connect/Ringcentral - 5+ years - Mumbai
Summary – An excellent opportunity for someone having atleast 5 years of experience with expertise in Voice Support. An individual must have good experience in either of the cloud –Genesys cloud, AWS connect, Ringcentral, Next CXone.
Location- Mumbai (Vikroli)
Your Future Employer- Leading Business Process Management (BPM) company combining deep industry knowledge with technology, analytics, and process expertise to co[1]create innovative, digitally led transformational solutions with over 600+ clients across various industries.
Responsibilities-
To install equipment to facilitate integration with our intranet.
To provide advice on how to configure network switches for optimal functionality.
To troubleshoot hardware problems.
To research software updates to increase capacity and optimize performance.
To design, implement, test, and support the daily operations of our VOIP system.
To perform network analysis to improve security and prevent future failures or downtime.
Requirements-
5 to 8 years of work experience in the IT industry with two or more years of VOIP expertise.
Good experience in either of the cloud - Genesys cloud, AWS connect, Ringcentral, Next CXone. (any one out of these four)
Excellent knowledge of IP networks and technologies such as NAT, DHCP, DNS, VLAN, MPLS, and WAN
Working knowledge of network topologies such as LANs, WANs, MANs, and wireless networks.
Knowledge of Open Source VOIP solutions is a plus.
What is in for you-
A stimulating working environment with equal employment opportunities.
Growing of skills while working with industry leaders and top brands.
A meritocratic culture with great career progression.
Reach us- If you feel that you are the right fit for the role please share your updated CV at randhawa.harmeen@crescendogroup.in
Disclaimer- Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in one week. Your patience is highly appreciated.
Profile Keywords : Technical support, Voice support, VOIP, Genesys cloud, AWS connect, Next CXone, Ringcentral, Crescendo Global.