LocationLead/Senior Manager - Talent Acquisition BPO Hiring -12+ years - Pune

Location: Mumbai
Discipline: Human Resources, Talent Acquisition
Job type: Permanent
Contact name: Shivani Razdan

Contact email: shivani.razdan@crescendogroup.in
Job ref: 40463
Published: 2 days ago

Senior Group Manager – BPO Hiring/Recruitment


Seeking an 12+ years experienced Senior Manager to lead the recruitment for BPO voice process division. The ideal candidate will have a strong background in talent acquisition within the BPO industry, particularly in voice process hiring. Responsibilities include developing recruitment strategies, leading a team of recruiters.


A leading global professional services organization, providing a wide range of services and solutions in strategy, digital, consulting and operations.


  1. Developing and execute recruitment strategies for the BPO voice process division
  2. Leading a team of recruiters to source, screen, and select qualified candidates
  3. Collaborating with department heads to understand staffing needs
  4. Utilizing various recruitment channels to attract candidates.
  5. Monitoring recruitment metrics and analyze data for optimization
  6. Liaising with Business stakeholders on hiring requirements & strategies



  1. 12-18 years of recruitment experience in BPO, with a focus on voice processes
  2. Bachelor's degree in HR, Business, or related field. Master's preferred.
  3. Strategic mindset with the ability to align recruitment strategies with business goals 
  4. Strong leadership and communication skills.



  1. An opportunity to lead and strategize bulk & volume hiring
  1. Liaise extensively with senior stakeholders and lead the team
  2. Fast Career growth


If you think this role is aligned with your career, kindly write me an email along with your updated CV on shivani.razdan@crescendogroup.in for a confidential discussion on the role.


Disclaimer- Crescendo Global is an ISO 9001:2015 certified Leadership Hiring consulting arm of Crescendo Group with expertise in mid to senior level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status


Note- We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.


Profile Keywords: Mass Hiring, Bulk Hiring, BPO Hiring , Non IT Hiring, Volume Hiring, Voice Process Hiring,  Recruitment, Talent Acquisition